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Frequently asked questions 

  • What is the cost of your services
    Please see our pricing guide at www.JJCleaningServices.uk/cleaning-prices
  • What services do you offer
    Please see our services at www.JJCleaningServices.uk/our-services
  • How many years have you been in services
    Over 5 Years
  • Other
    please leave us a message best describing how we can help you!
  • I would like create a support Ticket
    Please visit the JJ Cleaning Services support centre linked below and create a support ticket for: *Website/IT Support *Finance & Membership Problems JJ Cleaning Services support centre: https://jjcleaningservices.freshdesk.com/support/home PLEASE ONLY SUBMIT A SUPPORT TICKET FOR THE ABOVE PROBLEMS. YOU HAVE ANY SERVICES ENQUIRIES PLEASE EMAIL [Info@JJCleaningServices.uk] OR SELECT A DIFFERENT OPTION ON THE LIVE CHAT.
  • What is a water-fed pole system and why use it?
    This is specialised window cleaning equipment that allows the technicians to reach as high as the 3th storey of a building as well as awkwardly positioned skylights, conservatory roofs, and windows over extensions. It limits the risks of using ladders.
  • I would like a quotation
    Please submit our quotation form at www.JJCleaningServices.uk/get-a-quote
  • Who will be coming to do the work on my property?
    Professional cleaners will come to your property with IDs, branded uniforms. They are local technicians with great experience. we use professional tools specialised strictly for the job.
  • Do you have a business address
    No we do not have a address you can visit
  • Do you have customer services email
    Yes we have customer services email support@mail.jjcleaningservices.ladesk.com
  • I would like to contact someone from your team
    You can contact us through our contact us form at www.JJCleaningServices.uk/contact-us. or use the information below. 0121 751 8515 | 07463128266 Info@JJCleaningServices.uk www.JJCleaningServices.uk @JJCleaningServices
  • I need to change some information on my customer account
    Please submit our customer information request form- https://share-eu1.hsforms.com/1dDqdwcmxTbekbVibZ8uesA2e3ftx If you have any question please feel free to reach out to our Account Team www.JJCleaningServices.uk/contct-us
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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