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JJCS Customer Care Team 

We operate a 24/7 live support chat for all our Customers

Our Team can help you with customer services questions like:

  • Customer Complaints
     

  • Finance/Payment Issues
     

  • Booking/Website Issues
     

  • Updating personal or card information stored by ourselves
     

  • Requesting refunds for services and products 
     

  • Cancelling or changing subscriptions

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  • And Lot's more support enquiries 

Chat with us

To get help fast, start a Live Chat with one of our team.

Live Chat is Available 24/7 at the bottom of our support portal 

Call or Email us

Our Customers Care Team: Are available Monday to Friday 08:00 to 6:00 and 10:00 to 4:00 Saturday and Sunday. 

UK Customers

Customer Care Team 

0121 751 8515   EXT:9070

EU Customers

Outside of the UK (Charges may apply)

0121 751 8515   EXT:9070

When Contacting our customer care team.​ They might ask you some security question to make sure they are talking to the account holder or the authorized account holder. They may ask for your:

  • Account number

  • Full name 

  • Address

  • Email or Phone number 

  • The last services provided to yourself

BUT THEY WILL NEVER ASK FOR YOUR PASSWORD.

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Questions you can ask them are.

  • What information do you have stored about me or my property?

  • Can you change some of my information stored on our systems ?

  • I would like to have my information Erased/Closed.

  • And lot's more of question.​​​

Create a support ticket

It's Free and simple to do

This service is available 24/7

Join our JJCS Customer Care
Community Group

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