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JJCS Customer Care Team
We operate a 24/7 live support chat for all our Customers
Our Team can help you with customer services questions like:
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Customer Complaints
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Finance/Payment Issues
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Booking/Website Issues
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Updating personal or card information stored by ourselves
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Requesting refunds for services and products
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Cancelling or changing subscriptions
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And Lot's more support enquiries
Call or Email us
Our Customers Care Team: Are available Monday to Friday 08:00 to 6:00 and 10:00 to 4:00 Saturday and Sunday.
UK Customers
Customer Care Team
0121 751 8515 EXT:9070
EU Customers
Outside of the UK (Charges may apply)
0121 751 8515 EXT:9070
UK Customers
Customer Care Team
EU Customers
When Contacting our customer care team.​ They might ask you some security question to make sure they are talking to the account holder or the authorized account holder. They may ask for your:
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Account number
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Full name
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Address
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Email or Phone number
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The last services provided to yourself
BUT THEY WILL NEVER ASK FOR YOUR PASSWORD.
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Questions you can ask them are.
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What information do you have stored about me or my property?
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Can you change some of my information stored on our systems ?
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I would like to have my information Erased/Closed.
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And lot's more of question.​​​
Join our JJCS Customer Care
Community Group
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